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Cameo: helping staff to understand and support one another

Leaders at Glan Usk Primary in Newport spent time following the first lockdown ‘getting to know their staff again’. They recognised that the priorities of many staff had changed, and their views and attitudes were different because of their experiences during the pandemic. Building on their well-established pupil profiles, leaders worked with colleagues to create staff profiles. These were optional and only shared with other staff and senior leaders. They identified family and caring responsibilities, and personal traits, such as how they like to receive feedback and what motivates them. This allowed leaders to offer more tailored line management processes and to ensure that leaders and staff were sensitive to each other’s needs.