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Consolidated support services via ‘Teulu Môn’, Ynys Môn

Ynys Môn provide a single point of contact ‘Teulu Môn,’ for all children, families and related professionals who need additional support. They provide a range of services including information, advice and assistance. Local headteachers appreciate this single point of contact as they are able to refer refugee and asylum seeker families for a range of support services. This joined-up approach is flexible, with staff members ready to adapt provision according to what is best for the well-being of each family.

To complement the work of this service, the local authority has promoted the use of a ‘traumainformed’ approach across all schools. The associated training has provided schools with a firm foundation upon which to build relationships with vulnerable children and their families.