Spotlight: Building confidence in the health sector

Through questionnaires and individual conversations, Confidence Building tutors within health boards come to understand why staff members are not confident enough to use the Welsh language in their work. One-to-one mentoring sessions and support are provided, tailored to their linguistic needs. Opportunities are also provided to practise speaking with other colleagues and free residential courses are offered at Nant Gwrtheyrn for health and care service staff who can speak at Intermediate, Advanced and Proficient level. Every health board in Wales, in addition to Social Care Wales and Public Health Wales, now has a full-time Work Welsh tutor who works with staff. This contributes to realising the Welsh Government’s More than just words plan, which recognises the need in the field of health and social care to provide services through the preferred language of Welsh speakers at a time when they feel most vulnerable.

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